Privacy Policy

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Dosthi – Privacy Policy

Last Updated: 19/11/2025

Welcome to Dosthi (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile application, and related services (collectively, the “Service”). By using Dosthi, you agree to the terms described below.

1. Information We Collect

1.1 Personal Information You Provide
When you register or use Dosthi, we may collect:

  • Name (or nickname)
  • Email address
  • Mobile phone number (if used for verification)
  • Profile photo(s)
  • Gender, age / date of birth
  • Location (city or region)
  • Preferences, interests, bio, and other profile details
  • Payment information (if you opt for premium / paid features)

1.2 Automatically Collected Information
When you use Dosthi, we may automatically gather:

  • Device information (device model, operating system version, device ID)
  • Log data (IP address, timestamps, pages/screens visited)
  • Usage data (which features you use, how long you use them, interactions)
  • Location data (if you grant permission, to enable location-based matching)
  • Crash and diagnostic data (to help us improve the app)

1.3 Cookies and Similar Technologies
We use cookies, local storage, and similar tracking technologies to:

  • Remember your settings and preferences
  • Analyze how you use the Service to improve it
  • Provide personalized content and match suggestions

You can manage or disable cookies via your browser or device settings, but doing so may affect some features.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide & Operate the Service: Facilitate sign-up, account management, profile creation, and core functionality (matching, chatting)
  • To Personalize Experience: Suggest matches, show relevant content, and tailor features based on your preferences
  • To Communicate: Send account-related messages, updates, notifications, and customer support responses
  • To Improve Our Service: Analyze usage trends, debug issues, and enhance features
  • To Ensure Safety & Security: Verify accounts (if needed), detect and prevent fraud or abuse, and moderate content
  • To Process Payments: Handle subscription payments, billing, and refunds (via third-party payment processors)
  • To Comply with Legal Obligations: Respond to lawful requests from government or law enforcement, enforce our Terms of Use, and protect our rights or other users’ rights
3. How We Share Your Information
  • Your data may be shared in the following ways:
  • With Other Users: Your profile information (except sensitive personal data) is visible to other users you are matched with or browsing your profile, depending on your privacy settings.
  • With Service Providers: We may share data with trusted third-party vendors for payment processing, analytics, cloud hosting, email delivery, etc.
  • For Legal Reasons: We may disclose your information if required by law, court order, or to protect the rights, property, or safety of Dosthi, our users, or the public.
  • During Business Changes: If Dosthi merges with or is acquired by another company, we may share or transfer your data to the new entity, subject to this Privacy Policy.
  • We do not sell your personal data to third-party marketers for their own direct marketing (unless explicitly stated and consented).
4. Data Retention
  • We keep your information as long as your account is active or as needed to provide you the Service.
  • If you delete your account, we typically retain certain information (e.g., backups, logs) for a limited time for security, fraud prevention, or legal reasons.
  • We also store data as required by law or to resolve disputes.
5.Security of Your Data
  • We use industry-standard security measures (such as encryption in transit using TLS/HTTPS) to protect your data.
  • Access to your personal data is limited to authorized personnel who need it to perform their job.
  • Despite our efforts, no system is perfectly secure. We cannot guarantee absolute protection, but we will promptly respond to any data breach or security incident.

6. Your Rights

Depending on your location (and local data protection laws), you may have:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Update / Correct: You can correct or update inaccurate or incomplete data via your account settings or by contacting us.
  • Right to Delete: You can ask us to delete your account and personal data, subject to certain legal or operational exceptions.
  • Consent Withdrawal: If processing is based on your consent (for example, sending promotional emails), you may withdraw consent.
  • Other Rights: Depending on applicable law, you may have rights like data portability, restricting processing, or lodging a complaint with a data protection authority.

7. Children’s Privacy

  • Dosthi is intended for users aged 18 and above.
  • We do not knowingly collect personal information from individuals under 18.

If we learn that someone under 18 has provided us personal data, we will take steps to delete that data immediately

8. Third-Party Services & Links

  • Dosthi may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties.
  • We encourage you to review their privacy policies independently.
  • Also, third-party services we use (analytics, payment gateways, etc.) may collect or process data as described in their own privacy policies.

9. International Data Transfer

  • Your data may be transferred to, stored, or processed in countries other than your own (for example, on cloud servers) for operational and business reasons.
  • We ensure that these transfers comply with applicable data protection laws and that adequate safeguards are in place.

10. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
  • Whenever we make significant changes, we will notify you via the app or by email, and update the “Last Updated” date at the top.
  • Your continued use of Dosthi after changes means that you accept the revised policy.

11. Contact Us

  • If you have any questions, concerns, or requests related to this Privacy Policy, you can reach us at:

    Email: privacy@dosthi.co.in
    Address: AADHVI CORP (OPC) PRIVATE LIMITED, 91Springboard Business Hub Pvt Ltd, 201, 301, Shanta Building, Opposite Broadway Book Center, 18th June Road, Santa Inez Panjim, Goa 403001.